Privacy Policy

Koizumi Seiki Corporation engages with personal information protection through the following policies.
These policies apply to this corporate website of Koizumi Seiki Corporation and the website for related products (including every page whose copyright belongs to our company).

1. We observe the instructions stipulated by relevant laws and regulations.

We observe relevant laws and other regulations regarding the personal information protection. We ensure strict adherence and understanding of these policies among our staff (*) and other related personnel, which involve educational activity for our staff in order to continue improvement and maintenance.
* Our staff means every person working in our company including the executive staff and employee (full-time staff, temporary staff and part-time staff).

2. We clearly outline the purposes of using personal information, and use it within these purposes.

When collecting personal information, its purposes are clearly outlined, and it is used only within these purposes.

– Main Purposes –
– In order to respond to the questions and requests from our customers.
– In order to propose products and provide services.
– In order to respond to the request for catalogue or other documents.
– In order to respond to the requests for repair and inspection of our products.

3. Personal information will not be disclosed to a third party. * Excluding the cases where there is justified reason, such as subcontracting.

Our company will not disclose collected personal information with a third party without the consent from the information provider, unless there is a justified reason. When sharing personal information with a third party, or entrust personal information to a third party for the purpose of subcontracting, this third party will be thoroughly researched, necessary contract will be made and other legal requirements will be fulfilled.

4. Personal information will be securely managed by the dedicated staff.

In order to prevent unauthorized access, loss, destruction, alteration and leak of personal information, staff dedicated to its management is appointed and engage with appropriate security measure in order to securely and appropriately manage personal information. Moreover, personal information which fulfilled its purpose will be destroyed and deleted based on appropriate methods.

5. We will respond appropriately to the correction / deletion of personal information.

When we receive requests for disclosure, correction, suspension, deletion from the information provider of personal information, we will respond appropriately.

6. Inquiry regarding personal information.

In order to respond to various inquiries regarding the use of personal information, we will verify its contents at the dedicated department and act appropriately.
– Inquiry regarding personal information:soumu@koizumiseiki.co.jp

Please be aware that a copy of warranty with information written by our customer may need to be consulted and its information used for service activity during the warranty period, and safety check afterward. Moreover, necessary information may be entrusted to the subcontracted maintenance company for the purpose of repair. These subcontracted companies will also observe the Personal Information Protection Law.